Other prohibited practices.
CFR · 2024-01-01 · US · Title 12
(a) (i) Speaks to the consumer about the debt in person or by telephone; or (ii) Places a letter in the mail or sends an electronic message to the consumer about the debt and waits a reasonable period of time to receive a notice of undeliverability. During the reasonable period, the debt collector must permit receipt of, and monitor for, notifications of undeliverability from communications providers. If the debt collector receives such a notification during the reasonable period, the debt collector must not furnish information about the debt to a consumer reporting agency until the debt collector otherwise satisfies this paragraph (a)(1). (2) (b) (2) (A) Transfers the debt to the debt's owner; (B) Transfers the debt to a previous owner of the debt, if the transfer is authorized under the terms of the original contract between the debt collector and the previous owner; or (C) Transfers the debt as a result of a merger, acquisition, purchase and assumption transaction, or a transfer of substantially all of the debt collector's assets. (ii) (iii) (c) (1) Must not apply the payment to any debt that is disputed by the consumer; and (2) If applicable, must apply the payment in accordance with the consumer's directions. (d) (2) (i) Signed the contract sued upon; or (ii) Resides at the commencement of the action. (3) (e)
official document · source cfr-2024 · id 12:§ 1006.30