Duties of card issuers regarding changes of address.
CFR · 2024-01-01 · US · Title 12
(a) (b) (1) (2) (c) (1)(i) Notifies the cardholder of the request: (A) At the cardholder's former address; or (B) By any other means of communication that the card issuer and the cardholder have previously agreed to use; and (ii) Provides to the cardholder a reasonable means of promptly reporting incorrect address changes; or (2) Otherwise assesses the validity of the change of address in accordance with the policies and procedures the card issuer has established pursuant to § 717.90 of this part. (d) (e)
official document · source cfr-2024 · id 12:§ 717.91