What other boarding and deplaning assistance must carriers provide?

CFR · 2024-01-01 · US · Title 14

When level-entry boarding and deplaning assistance is not required to be provided under this subpart, you must, as a carrier, provide or ensure the provision of boarding and deplaning assistance by any available means to which the passenger consents. However, you must never use hand-carrying ( (a) The boarding or deplaning process occurs at a U.S. airport that is not a commercial service airport that has 10,000 or more enplanements per year; (b) The boarding or deplaning process occurs at a foreign airport; (c) You are using an aircraft subject to an exception from the lift boarding and deplaning assistance requirements under § 382.97 (a)-(c) of this subpart; (d) The deadlines established in § 382.99(c) have not yet passed; and (e) Circumstances beyond your control (

official document · source cfr-2024 · id 14:§ 382.101