Program administration and personnel requirements.

CFR · 2024-01-01 · US · Title 7

(a) (2) State agency employees meeting the standards outlined in paragraph (a)(1) of this section shall perform the interviews required in § 273.2(e). Volunteers and other non-State agency employees shall not conduct certification interviews or certify SNAP applicants. Exceptions to the use of State merit system personnel in the interview and certification process are specified in § 273.2(k) for SSI households, § 272.7(d) for households residing in rural Alaska, and part 280 for disaster victims. State agencies are encouraged to use volunteers in activities such as outreach, prescreening, assisting applicants in the application and certification process, and in securing needed verification. Individuals and organizations who are parties to a strike or lockout, and their facilities, may not be used in the certification process except as a source of verification for information supplied by the applicant. Only authorized employees of the State agency, coupon issuers, coupon bulk storage points, and Federal employees involved in administration of the program shall be permitted access to food coupons, ATP's, or other issuance documents. (b) (2) The State agency shall provide materials used in Program informational activities in the appropriate language(s) as follows: (i) In project areas with less than 2,000 low-income households, if approximately 100 or more of those households are of a single-language minority; (ii) In project areas with 2,000 or more low-income households, if ap

official document · source cfr-2024 · id 7:§ 272.4